mpmsouvenir.com will ship after receipt of payment: the order will be immediately placed in preparation and will be shipped via the services listed below:
N.B. during the month of November, due to the new restrictions to combat Covid19, shipments may be subject to slight delays not attributable to us.
For shipments to countries not included in the services listed above please contact us for times and costs. Any customs fees for non-EU countries are charged to the buyer.
Immediately after shipment, an e-mail notification will be sent with the communication of the code for traceability.
In case of unavailability of the item, you will be immediately informed by e-mail or by telephone about the delay and the expected delivery times.
Shipments are NOT made on Saturdays and holidays.
At the time of shipment an e-mail will be sent to the buyer with the notification of the shipment and the communication of the code for its traceability.
mpmsouvenir.com is not responsible for any delays in transit during the shipping service. Transit times may vary, especially during holidays or due to force majeure such as bad weather, strikes, etc.
N.B. Upon receipt of the package, make sure that it is intact and in perfect condition. If, on the contrary, there are cuts, tears or tears, it must be withdrawn with reserve right (make this wording on the delivery note): check that the product is intact and if not, contact us immediately at infompmsouvenir.com for the appropriate instructions.
We guarantee all our buyers the maximum after-sales assistance.
* ATTENTION: DUE TO THE NEW RESTRICTIONS FOR THE PREVENTION OF THE COVID 19 VIRUS FROM NOVEMBER 5th UNTIL DECEMBER 3rd, THE "COLLECT IN STORE" MODE WILL NOT BE AVAILABLE.
IT WILL BE OPERATIONAL AGAIN FROM DECEMBER 4th, EXCEPT EXTENSIONS TO RESTRICTIONS.
In case of "Collection in store" the goods purchased by you through the site will be kept in stock in our store in Limone sul Garda (BS) where you can come and collect them. The goods sold will be kept in stock in our shop for no more than 3 months from the date of purchase. If you are unable to withdraw it within 3 months, you must notify us by e-mail and we will agree on any extension of the stock.
If after 3 months from the purchase with "Collection in store" the goods have not been collected and we have not received communications via e-mail about it, the items will be put back on sale and the money will not be returned.
We are available for any questions or clarifications.